The Salesforce Consultant will be responsible for:
Enhancing Salesforce solutions by supporting and sometimes
leading the development and optimization of Sales Cloud and Service Cloud.
Implementing best-in-class configuration, customization, and
development standards.
Acting as a subject matter expert (SME) for Salesforce
technical solutions, including APEX, Lightning Web Components, middleware, and
data warehouse integrations.
Acting as an SME for Salesforce solution integrations and
owning the design and flow of integration data between platforms.
Supporting solution design to deliver scalable,
high-performance Salesforce solutions tailored to business needs.
Mentoring and developing junior Salesforce team members to
foster technical growth.
Engaging and communicating effectively with Director and
Executive-level stakeholders, both on business and technical sides.
ESSENTIAL SKILLS
Functional Requirements:
Experience in systems audits, requirements gathering, and
process mapping.
Ability to create functional and technical design
documentation.
Experience in creating data architecture and entity
relationship diagrams.
Ability to create end-user acceptance testing (UAT) scripts
and support UAT processes.
Creation of end-user support and training materials.
Technical Requirements:
Understanding of Sales and Customer Service processes.
Experience customizing, configuring, and developing
Salesforce solutions.
Strong hands-on experience with Apex, Lightning Web
Components (LWC), and Flow.
Expertise in building apps and automation within Sales Cloud
and Service Cloud using custom objects, process automation, and the Lightning
experience.
Experience integrating Salesforce with data warehouses and
other systems.
Familiarity with middleware platforms such as
Heroku, Mulesoft, Boomi, or Informatica.
Knowledge of REST/SOAP APIs, OAuth, and authentication
protocols for secure integrations (desirable).
Understanding of JavaScript, HTML, and CSS for customizing
Lightning Web Components (desirable).
Understanding of SQL (desirable).
Salesforce certifications are required.
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