Position Title: Lead – HR Business Partner (Designation to be defined basis the assessment)
Experience: 15+ years
Qualification: MBA / PG in HR
Department: Corporate Human Resources
Location: Mumbai
Shifts (if any): 11:00 am onwards (candidate should be flexible to work as per the business requirement)
Key Responsibilities:
Strategic HR Business Partnering:
- Collaborate with BU and client leadership to co-create and implement HR strategies aligned with business objectives.
- Lead the execution of people priorities through structured interventions, data insights, and continuous feedback loops.
- Manage HRBP support across a matrixed environment covering 500+ employees.
Employee Experience & Engagement:
- Deliver a high-touch onboarding experience with structured induction, buddy programs, and periodic 30-60-90-day connects to build early engagement.
- Conduct regular pulse checks, townhalls, and engagement surveys (ESAT/NPS) to track and elevate employee sentiment.
- Resolve grievances proactively by maintaining an open-door culture and implementing robust issue escalation mechanisms.
- Manage attrition risks by identifying patterns, recommending retention strategies, and partnering with managers for interventions.
Team Management & Mentorship:
- Lead, coach, and mentor a team of 4–5 HR professionals; drive capability building, performance accountability, and professional growth.
- Foster a collaborative, outcome-driven team culture with strong internal service delivery and stakeholder orientation.
- Review team outputs and ensure alignment with business timelines, compliance, and quality standards.
Stakeholder Management:
- Build trusted relationships with key internal and external stakeholders including BU heads, delivery leads, clients, and corporate teams.
- Influence leadership on people-related decisions through data-backed insights, market benchmarks, and employee voice.
- Represent HR in business reviews and cross-functional forums to ensure alignment of people priorities with organizational goals.
Transitions, Change Management & M&A
- Play a pivotal role in managing transitions, including workforce integration, policy harmonization, and communication planning during mergers and acquisitions.
- Support change management by coaching leaders, maintaining cultural sensitivity, and ensuring employee continuity.
- Partner with legal and compliance teams during structural changes to align employment practices and policies.
Policy & Process Excellence
- Collaborate with CoEs to implement performance management, rewards, and talent development frameworks.
- Lead HR projects, process improvements, and digitization initiatives to enhance the employee experience and operational efficiency.
- Drive internal branding efforts in partnership with Marketing to showcase culture and attract top talent.
Working Knowledge – Payroll & Compliance
- Should possess strong working knowledge of payroll processes, statutory compliance, and labor law requirements (PF, ESI, PT, Gratuity, etc.).
- Ensure timely employee communication on any payroll-related matters or policy changes.
Qualifications & Experience
- Full-time MBA/PG in Human Resources or equivalent.
- 15+ years of progressive HRBP experience, preferably in technology/product/global services environments.
- Prior experience managing teams and driving transformation at scale.
- Strong understanding of Indian labor laws, HR compliance, and global HR practices.
- M&A or transition management experience is highly preferable.
Must-Have Skills
- Strategic HR partnering with exposure to leadership teams.
- Experience managing large teams and mentoring mid-level HR professionals.
- Employee engagement, grievance redressal, and culture-building.
- Strong stakeholder management, data analytics, and decision-making.
- Change management and M&A integration support.
- Proficiency with HRIS systems and Microsoft Office Suite.
The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.
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